Shipping policy

At SnackStash, we're committed to delivering your favorite snacks quickly and safely. Please review our shipping policy before placing your order.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During promotional periods or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

  • Standard Shipping: 3–7 business days
  • Express Shipping (if available): 1–3 business days

Delivery times are estimates and may vary depending on your location, courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated during checkout based on your delivery location and selected shipping method.

We may offer free shipping promotions from time to time. Any applicable free shipping offers will be displayed on our website.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email containing your tracking number so you can monitor your shipment.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We cannot guarantee changes once an order has been processed.

SnackStash is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us at support@snackstash.com. We'll work with the shipping carrier to help resolve the issue as quickly as possible.

Damaged Deliveries

If your package arrives damaged:

  • Take clear photos of the package and product.
  • Contact us within 48 hours of delivery.
  • Include your order number and supporting photos.

We'll review the issue and provide an appropriate resolution, which may include a replacement or refund where applicable.

Contact Us

If you have any questions about shipping, please contact us at:

Email: support@snackstash.com